Firewall, core and access switching, Wi-Fi, structured cabling, 24×7 monitoring and QR-based instant support — designed, installed, owned and managed by us. You pay one monthly rental and use the network.
Every component below is supplied, installed, licensed, monitored, maintained and replaced by Optimus Secure — at no capital cost to you.
Next-Gen Firewall / UTM sized to your user count, with IPS, gateway anti-virus, web and application filtering, SSL-VPN, and an optional high-availability pair with dual-ISP failover.
Layer-3 managed core switch, stackable or redundant, with a 10G fiber backbone between floors and buildings, VLAN segmentation, inter-VLAN routing, QoS, rack, patch panels and an online UPS.
PoE+ access switches feeding gigabit to every desk, plus complete CAT6 / CAT6A structured cabling, face plates, patch cords, labelling and as-built documentation — all inside the rental.
Wi-Fi 6 / 6E access points placed from a predictive RF survey and validated by walk test, with seamless roaming across floors and separate SSIDs for staff, guests, IoT and CCTV.
24×7×365 NOC monitoring, QR-code ticketing on every device and zone, remote and on-site engineering, firmware patching, config backup, licence renewals and spare units on standby.
A written monthly pack — uptime against SLA, bandwidth trends, Wi-Fi experience, security threat summary, full ticket log and capacity recommendations — plus a monthly review call.
A resilient three-tier design, scaled to your site during the survey. Everything in this diagram is supplied, owned, managed and replaced by us.
We do not cover “most of the office”. We survey, design and certify coverage for every area you actually operate in.
Coverage is planned from a predictive RF survey, validated with a physical signal and throughput walk test after installation, and handed to you as a heat-map report. Any weak-coverage area you report in the first 90 days is corrected with additional access points at our cost.
No app to install. No portal login. No phone menu. Any user, any phone, any zone — a ticket in under ten seconds.
The user scans the QR sticker on the switch, access point, rack or zone signage with any phone camera.
Location, floor, zone, device ID and asset tag are captured automatically — nothing to type.
Two taps to pick the issue category, with an optional photo or voice note for context.
A unique ticket ID is generated instantly, with confirmation on WhatsApp, SMS and email.
An Optimus engineer calls the user within the SLA window and diagnoses live from the NOC.
Most issues are resolved remotely — config, port, policy, RF and licence problems never need a visit.
If it is a physical or hardware fault, a field engineer is dispatched with a replacement unit.
The ticket closes only after the user confirms. Root-cause analysis is included in the monthly report.
QR codes are placed on the firewall and core rack, every access switch, every access point, each floor entrance, reception, meeting rooms, the cafeteria, the warehouse and optionally on each user's desk.
Written response and resolution targets — measured monthly, reported transparently, and backed by a service-credit clause.
| Priority | Typical scenario | Response | Remote resolution | On-site if required |
|---|---|---|---|---|
| P1 — Critical | Complete internet or network outage, firewall down, core switch failure | 15 minutes | 60 minutes | Within 4 hours |
| P2 — High | A floor or VLAN down, multiple access points offline, severe slowness | 30 minutes | 4 hours | Next business day |
| P3 — Medium | Single access point, port or user affected; printer, VoIP or Wi-Fi issue | 2 hours | 8 hours | Within 48 hours |
| P4 — Low | Moves, adds and changes, new user onboarding, policy or report requests | 8 hours | 24 hours | Scheduled visit |
Uptime is committed on the managed LAN and WLAN and excludes ISP link failures, mains power failures and force-majeure events. Escalation runs L1 → L2 → L3 with a named account manager. Exact uptime percentage and service credits are written into your agreement.
The same network, delivered two very different ways.
We will put a like-for-like cost comparison for your specific site — capital purchase against monthly rental over the contract term — in your proposal after the free site survey.
Choose a rate per user per month, or one flat monthly rental for the whole site. Both include all hardware, cabling, licences, monitoring and support.
Best when headcount is your natural unit of growth.
Best when you want one flat number regardless of headcount movement.
Add-ons available on both models: additional access points and switches, a firewall HA unit, extra cabling points, guest Wi-Fi with SMS OTP, a resident on-site engineer and CCTV / NVR integration. Contract tenures of 12, 36 and 60 months are available, with no price escalation for the locked term. All rentals are exclusive of GST.
All active and passive equipment remains the property of Optimus Secure for the duration of the contract, with a buy-out option at written-down value at the end of the term. You can add users, access points, switches or floors at any time — the rental is adjusted from the next billing cycle, with no re-investment on your side.
A structured rollout with defined checkpoints — and no procurement burden on your team at any stage.
Timeline assumes site readiness — power, civil access and permissions. Multi-site rollouts run in parallel tracks with a dedicated project manager.
Our engineer visits, surveys your premises and maps your coverage needs at no cost and no obligation. You get a site-specific topology, a bill of materials and a locked monthly rental — and you can be live in about 30 days.
